After spending over a decade in the insurance storm restoration industry personally involved in excess of $10,000,000 worth of property claims, ESR Disaster Hero was founded by Tyler Marsten to bring back the comfort of working with an owner-operated small business.
Our mission at ESR is to operate as a small team, each dedicated to our particular strengths, to provide an experience unmatched by the competitors in our industry.
While the majority of contractors focus on boosting revenue by adding commission based hungry salesmen, ESR is focused on improving our clients experience. Each and every free estimate is provided by the owner, each storm restoration contract is signed by the owner and each project is personally overseen by the owner. Nobody cares like the owner, and ESR is his baby so each client experience is a reflection of that dedication.
ESR Disaster Hero of Tulsa is locally owned and operated therefore we are a part of the Tulsa community too. When you have a flood, water, or fire damage emergency, we are nearby and ready to come to your aid.
With over seven decades of combined team experience and a real focus on customer satisfaction, you can rely on us when the unthinkable happens.
The homeowner is the foundation of who we have the honor to serve. No matter the emergency or its aftermath, we specialize in 24/7 disaster assistance to assess your unique situation and act accordingly. We are IICRC certified water damage restoration experts, licensed by the Oklahoma construction industries board, fully insured, backed by the BBB and certified by several roofing manufacturers to ensure you are taken care of professionally.
We have the great privilege in partnering with the Tulsa Apartment Association and several other property managers, as we endeavor to restore damaged structures from water or storm damage back to its original state. No matter the storm or water emergency; we specialize in water damage cleanup, structural dry-outs, roofing needs and rebuild requirements after a loss. If you are a property manager, you can count on us for prompt, professional and certified help. ESR would love the opportunity to earn your business.
When your business is affected by damage, it can be detrimental to your bottom line. At ESR we are well aware that you want to have minimal interruption to your business, when any work needs to be performed. Our goal on any water loss is to be on-site within the hour to assess your loss, and work quickly to avoid any destructive repairs. If you have experienced a water loss, it is crucial to start the drying process so please call now. If you are a business owner who is experiencing flat roof leaks, ESR has a solution for you. Our 50 year cool roof coatings have saved building owners tens of thousands of dollars. If you are experiencing a flat or metal roof leak please call us today for a free estimate on a cool roof coating.
In an emergency, sometimes a homeowners first phone call is to their agents office asking what to do. Teaming up with ESR can help retain your clients by having your insured contact us 24/7 to conduct a free inspection PRIOR to filing a claim. We will inspect the property within one hour of contact to assess the extent of their damage and discuss their options with them based on the cost of repair versus their deductible. We pride ourselves on the ability to sit down with each client to thoroughly explain the damages that have been incurred, walk each client through the insurance claim process, and guide them through an otherwise frustrating experience with patience and respect.
When disaster causes damage to a commercial business, the owner often contacts their insurance agent immediately. Our team at ESR would be honored to team up with you, in order to help your clients through such a difficult process. It is our goal to be on the site within the hour to assess the situation, and to help the business owner through the entire process. We are available 24/7 to start the damage evaluation, and we at ESR will assist the client through the insurance claim process.
ESR teams up with local businesses in several industries to aid one another in times of need. Whether a homeowner has plumbing damage, a roof leak, or needs mold remediation, we would love the referral. There are many people and many businesses that have daily interactions with homeowners who may encounter a client with a need we can fulfill. We want that business. In an effort to motivate businesses to reach out to us in times of need we have a referral rewards program that many people have come to appreciate. If you can send us a water damage referral you can earn up to $250 dollars.