When disaster strikes your home—whether it’s a burst pipe, overflowing toilet, grease fire, or severe weather damage—you need professional emergency restoration services. As a provider of 24/7 water damage and disaster response services, ESR Disaster Hero serves homes and businesses in the greater Tulsa area. Our expert restoration team can take care of any home or business that needs emergency restoration.

In the event of an unexpected emergency, contact ESR Disaster Hero, and our IICRC-certified expert home technicians will be on site within 45 minutes.

Emergency restoration after fire damage

Restoring your home from fire and smoke damage requires a methodical process that includes six steps:

  1. Assessment and evaluation
  2. Temporary solutions
  3. Water removal
  4. Smoke removal
  5. Structural repairs
  6. Mold remediation

Depending on the severity of the damage to your property, some steps may be more important than others, but emergency fire restoration takes time.

Assessment and evaluation

After a fire, the first step is to assess the damage of the structure and evaluate the cost of the lost materials. The length of the assessment usually depends on the severity of the fire. As the ESR Disaster Hero team surveys the premises and meticulously records details of the damage, we keep track of what materials were affected and what will need to be replaced.

Our team also tests the soot and residue on structural surfaces and checks the air to make sure any carcinogens are at a safe level. The team will refer to the damage log later when procuring the materials needed for the repair and restoration.

Temporary solutions

Following the assessment, the team boards up any broken windows and holes in outside walls and covers all openings in the roof with tarps. This temporary solution will protect your property until our team can acquire the proper materials for the repair and restoration.

While it may be possible to live in the home during the restoration, we recommend that you find another living situation until the project is complete. Our team will take your situation into consideration and help you clear out any personal items you want to save.

Water removal

Firefighters use water to extinguish house fires, and businesses are usually equipped with sprinkler systems to put out fires. Once the fire is gone, the water needs to be removed. Our team uses a combination of sub pumps and wet/dry vacs to remove water. After that, we check for damage and determine whether or not the carpeting or flooring is salvageable.

Smoke removal

An overlooked but key step in the process of emergency restoration is smoke removal. During and after a fire, smoke settles into fabric and carpeting. Thin fibers in fabric trap smoke particles that cause an odor that lingers after the fire is put out.

Smoke contains carcinogens, which are toxic particles created by burning materials. Smoke inhalation is very serious when toxic particles lodge in your lungs and cause issues with cells that process oxygen. Soot that settles on hard services is another by-product of smoke. This substance is corrosive and can permanently damage and discolor most materials.

The emergency restoration team uses air scrubbers and foggers to clean and remove smoke and soot from fire-damaged buildings.

Structural repairs

This step includes repair or replacement of all materials and systems damaged from the fire and the fire suppression systems—paint, trim, drywall, studs, insulation, electrical, plumbing, and HVAC systems. The job isn’t complete until everything has been repaired and replaced.

Our goal is to restore the house or business to its original state, to the way it was before the disaster struck. This may present an opportunity to upgrade the systems or update the look of your home.

Mold remediation

If water sat for any length of time before it was removed, mold may be an issue. Breathing in mold spores can be harmful to your lungs and can cause respiratory problems, so it’s not possible to live in the house until the mold is removed.

During the remediation process, which takes a day or two, our a professionals use special chemicals and airflow techniques to rid  your home of mold.

Emergency restoration after water damage

Restoration of your home or business after water damage is not the best time to test your DIY skills and try to save money. Leave the restoration job to the professionals. ESR Disaster Hero has a team of water damage restoration specialists to help get your property back to the way it was before the damage occurred.

Our process for emergency water restoration is simple but requires a fast turnaround time to cut down on mold and the softening of building materials. The process involves five steps:

  1. Extraction
  2. Dehumidifying
  3. Disinfection
  4. Removal of damaged materials
  5. Mold remediation

Whether you’re dealing with a burst pipe, overflowing toilet, roof leak, or another water damage situation, don’t hesitate to contact ESR Disaster Hero.


Water that has flooded a home or business must be extracted as soon as possible to avoid other problems. We use extractors or wet/dry vacs to remove all water from the carpet.

A crucial step in the emergency water restoration process involves dumping excess water outside the property or into a sink or tub. At this point, we also note any softening of wood or other material that will need to be repaired.


The next step is to rid excess moisture from the air by dehumidifying the property. Without this step, the moisture may settle on the walls and in the carpet and cause mold. Using strong fans and blowers helps to diffuse the water vapor and dry out the last bit of moisture in the carpets.

To prevent secondary damage to your walls, trim, carpets, and other flooring, we must remove humidity as quickly as possible. Once everything is dry, it’s time to move on to the next phase.


Water damage caused by a sewer backup, overflowing toilet, or flood may have brought dirt, germs, or other toxins into your property. We must deal with this promptly to fully restore your home.

A strong citrus disinfectant may get rid of the toxins, but if more stringent measures are needed, we use a simple diluted bleach-and-water mix, being careful not to pull the dye from the carpet or paint while we clean.

Removal of damaged materials

Removing and replacing all damaged materials is a crucial step in the water damage restoration process. Our team rips out and replaces all water-damaged ceiling panels, drywall, and insulation.

We also install or apply new wood, drywall, trim, and paint.

Mold remediation

Water damage from a contaminated source raises the possibility of mold growth in your home. In this case, ESR Disaster Hero’s team uses special chemicals and machines to remediate the mold.

ESR Disaster Hero provides the professional disaster restoration services homeowners and businesses need, 24 hours a day, 7 days a week. Our team can handle any fire or water emergency restoration project, large or small.

If you need disaster restoration services, contact ESR Disaster Hero today.